Spa Etiquette

Whether you spend an hour or the entire day with us, these Spa Etiquette tips will help you get the most memorable experience at our Spa.

Spa Appointments: If you prefer to have your appointment(s) in the evening or on weekends, please book as far in advance as possible. This will ensure getting the time, day, and service providers you desire. If you will be attending the Spa with a gift certificate, please mention it when booking. We invite all guests to arrive at least 15 minutes prior to the scheduled treatments. This allows you the time to change into your robe and you may be required to fill out a short questionnaire regarding your medical and contact information. This is you time. Let the cares and stresses of the world slip away and a sense of calm start to descend upon you.

Cancellations: In the event of cancellation we ask for at least 24 hour notice. Less than 24 hour notice will result in a 50% charge. Spa packages must be secured with a credit card or a gift certificate.

Late Arrivals: We can offer you the time remaining on your treatment. However, please realize that we will need to work within the time that is remaining so as not to interfere with the next guests' reservation.

Attire: Most people visiting the City Looks Spa come dressed casually. Please refrain from bringing valuables to the spa. If you wear jewelry, please leave it in your locker that can be provided for your belongings and valuables.

Nudity Issues: You will never be required to be unclothed in front of anyone at our Spa. There are private areas where you can change and City Looks Spa will provide towels, robes, and slippers for your comfort. Therapists are well trained in "draping" and will leave the room while you are preparing for your massage or body treatment. They will also keep you covered at all times except for the area being treated. If you feel more comfortable, you may also wear bathing attire.

Cell Phones: At City Looks Spa, we pride ourselves on our ability to create a comforting, warm, tranquil atmosphere. Please turn your cell phone or pager off before entering the Spa.